We ship every order submitted before 2pm ET on the same day.
Standard transit times are about 2 to 5 business days.
Tracking for shipments with DHL:
Only product(s) that say that they are eligible for Free Returns on the product detail page are eligible for Free Returns or products that are returned because of a BRUBAKER error.
If you're not satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy. We do not refund the original shipping fees, however.
All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.
Eligible product(s) must be returned using a trackable shipping method.
We offer two options to return eligible product(s):
- Use your own shipping label/drop off option: You can drop off your return at the authorized carrier's location of your choice. There is no charge for this option. We do not refund return shipping cost when using your own label.
- Pre-paid DHL shipping label: If you choose this option and if the return is not a result of our error, you will be charged a discounted return shipping fee of $4 for returns less than 1 lbs or $9 for returns 1 lbs and above.
If your return is not a result of a BRUBAKER error, we will not refund the original shipping fees.
If you return product(s) that are ineligible for free returns with product(s) that are eligible for free returns, BRUBAKER may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with BRUBAKER's general returns policy.
In addition, some special product, order, or handling fees may still apply.
Partial Refunds or Restocking Fees:
If You Return
Items in original condition past the return window
Up to 80% of the item's price
If You Return
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to a BRUBAKER error
Up to 50% of the item's price